Cancellations with less than 48 hours in advance: charge on your credit card of the 100% of the total price of the first room night in low season or normal season.
Cancellations wiht less than 72 hours in advance: charge on your credit card of the 50% of the total price of the first room night in high season or especial season.
No-show the hotel was loading 100% of the whole of the reserve